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How casinowon Handles Your Personal Information

Your account data — from your PayPal deposit history to your mobile login activity — stays under clear rules we follow every time.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access your dataCookie and tracking controlsUS state-law compliance
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casinowon How casinowon Handles Your Personal Information
DATA SECURITY AND RETENTION

How We Protect and Manage Your Account Data

Security and data retention at casinowon are built around the same account-first approach that shapes everything else on the platform. Your payment method data — including tokens associated with PayPal or Venmo — is never stored in plain text on our servers. We use SSL encryption on every data path between your device and our platform, and multi-factor authentication is available on your account to add a second layer of protection beyond your password. We retain account data only as long as required by applicable law or legitimate operational need, and we review retention schedules regularly.

SSL Encryption

Every connection between your browser or mobile app and our platform runs through SSL encryption, protecting your login credentials and payment data in transit.

Payment Token Security

PayPal and Venmo payment tokens are handled by the processor directly. We store only the reference needed to match your transaction, never raw card or wallet credentials.

Cookie and Tracking Controls

We use session cookies for login continuity and analytics cookies to understand account flow. You can manage your cookie preferences from the settings menu at any time.

Data Retention Schedule

Account records are kept for the period required by state law and financial regulations. Once that period lapses, data is deleted or anonymized on a rolling schedule.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is handled — or you want to request a copy, correction, or deletion of your account information — our support team is the right place to start. You can reach us through live chat inside your account, by email, or by submitting a written request. We respond to verified privacy requests within the timeframe required by applicable state law.

Live Chat Start a chat session from the account menu on mobile or desktop. Confirm your identity and describe your data request — our team will handle it from there.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered email and the specific data action you are requesting.
Written Request For formal data-deletion or data-access requests under state privacy law, submit a written request through the account help portal so we can verify your identity securely.

Privacy Policy Questions We Hear Most

These are the questions account holders in eligible US states ask us most often about their personal data, payment privacy, and how to exercise their rights under applicable state law.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment method details supplied through PayPal, Venmo, or Play+ are processed by those services directly.

We share data only with payment processors like PayPal and Venmo — strictly what they need to complete your transactions — and with regulators as required by state law. We do not sell your information to advertisers.

Submit a verified data-access request through live chat or the account help portal. We confirm your identity first, then provide your data within the timeframe set by applicable state law.

Yes. Where your state's privacy law provides a right to deletion, submit a written request through the help portal. Some data tied to legal retention requirements may not be immediately deletable.

We use session cookies to keep you logged in and analytics cookies to understand how the account flow performs. Cookie preferences can be adjusted in account settings on both mobile and desktop.

We see transaction reference IDs and amounts needed for account records. Full PayPal and Venmo account details stay with those processors — our staff access only what is necessary to verify your deposit or withdrawal.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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